Accessibility

Septimatech Group Inc. is committed to providing an inclusive, accessible, and barrier‑free environment for persons with disabilities in a manner that respects dignity, independence, integration, and equal opportunity. We are dedicated to meeting the accessibility needs of individuals with disabilities in a timely and effective manner. Septimatech complies with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its Integrated Accessibility Standards Regulation (IASR), Ontario Regulation 191/11, as amended. Accessibility is integrated into our policies, procedures, training, and business practices.

Statement of Commitment

Septimatech is an equal opportunity employer and is committed to fostering a respectful, inclusive, and accessible workplace. We strive to identify, prevent, and remove barriers to accessibility in employment, customer service, information and communications, and the built environment. Where existing policies or practices do not fully respect the dignity and independence of persons with disabilities, they will be reviewed and modified in accordance with applicable legislation.

Accessibility Standards That Apply to Septimatech

In accordance with the IASR, the following standards apply to Septimatech:

• Customer Service
• Training
• Information and Communications
• Employment
• Design of Public Spaces (where applicable)

Customer Service

Septimatech is committed to providing accessible customer service to persons with disabilities. We have established an Accessible Customer Service Policy and a feedback process that allows customers to provide comments on the accessibility of our goods and services.

Policies and related documents are available upon request and will be provided in a format that takes the individual’s disability into account.

Feedback and Contact Information

We welcome feedback regarding accessibility and will respond in a timely manner.

Human Resources Department

Telephone: (519) 746‑7463
Toll‑Free: 1‑888‑777‑6775
Email: hr@septimatech.com

Mail or In‑Person Requests:
106 Randall Drive
Waterloo, Ontario, Canada
N2V 1K5

Accessible formats and communication supports are available upon request.

Documentation

Where required, Septimatech may request reasonable medical or professional documentation to support an accommodation request, in accordance with the Ontario Human Rights Code and AODA requirements. Requests will be limited to information necessary to support the accommodation need.

Training

Septimatech provides training to employees, contractors, and others as required by the AODA and IASR. Training includes:

• The requirements of the Accessibility for Ontarians with Disabilities Act and IASR
• The Ontario Human Rights Code as it relates to persons with disabilities
• Accessible customer service and workplace accommodation

Training is provided as part of onboarding and is updated as required. Records of completed training are maintained.

Information and Communications

Septimatech is committed to providing information and communications in accessible formats upon request, including but not limited to large print, electronic formats, audio, or other communication supports, as appropriate.

Website Accessibility

Our public‑facing website content conforms to the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, as required under the IASR for organizations with 50 or more employees.

Employment

Septimatech is committed to fair and accessible employment practices.

We will:

• Notify job applicants that accommodations are available during the recruitment, assessment, and hiring processes
• Consult with applicants and employees to provide suitable accommodations
• Provide individualized workplace emergency response information to employees with disabilities, where required
• Maintain documented individual accommodation plans where applicable
• Support return‑to‑work, performance management, and career development processes in an accessible manner

Design of Public Spaces

Where applicable, Septimatech complies with the Design of Public Spaces Standard under the IASR when constructing or redeveloping public spaces, in accordance with legislative requirements.

Accessibility Questions or Requests

If you require information in an accessible format or have questions regarding accessibility at Septimatech, please contact Human Resources using the information above.