Septimatech’s Core Values

I. Be Committed to the Customer

• Give them what they want, how they want it, when they want it.
• Add a personal touch. Treat every Customer as your own.
• Value the Customer relationship and take ownership for the Customer experience.
• Challenge the way we do things until Customer satisfaction, products, and service is 100%.
• Be innovative to improve Septimatech’s leadership in the marketplace.

II. Deliver Superior Quality

• Differentiate ourselves through the quality of our actions, our products, and our services.
• Take pride in workmanship and know the importance of safety, accuracy, and good housekeeping.
• Be accountable. Do what you say you will do.
• Look for better ways of doing things.
• Be dedicated and loyal to your work and to each other.

III. Act with Trust and Honesty

• Always act with integrity.
• Be positive and trust that things will work out O.K.
• Trust others and be trustworthy yourself.
• Admit your mistakes and learn from them.
• Embrace new ideas and the different viewpoints of others.

IV. Do Business with Class and Dignity

• Remember it takes little more to do it with style and class.
• Make people feel special.
• Treat everyone with dignity, no matter the situation.
• Give and earn the respect of others.
• Challenge yourself to personal and professional growth. Do things outside your comfort zone.

V. Cooperate and Share Responsibility

• Be committed to making each other and the company a success.
• Work in the spirit of a team.
• Raise your game! Challenge and encourage each other to be better.
• Take the initiative and help each other, no matter whose job.
• Act with good judgement and follow through with quality actions for the good of the company and others.

VI. Communicate Openly with Others

• Communicate regularly and effectively with people.
• Give recognition and praise for accomplishments and work well done.
• Ask for assistance. Say thank you!
• Be a good listener. Ask questions to understand and learn more.
• Deal with problems and issues when they arise. Solve them quickly in a diplomatic and courteous manner.

VII. Take Leadership and Share the Excitement of Being Part of Septimatech

• Have fun! Celebrate life.
• Take pride in being part of something special.
• Actively share ideas and success stories.
• Explore the uniqueness of others.
• Build win-win relationships.